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Heritage Tours Cape York and Kimberley
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Heritage Tours Cape York and Kimberley Heritage Tours Cape York and Kimberley Heritage Tours Cape York and Kimberley
Heritage Tours Cape York and Kimberley
the best variety and value cape york and kimberley tours

Terms & Conditions

General Conditions

Due to the nature of the trip, it is not recommended for young children. The operator, being Heritage Tours, reserves the right to alter the itinerary and location of campsites and accommodation, if necessitated by weather conditions or by any other unforeseen circumstances prevailing at the time of the trip. The operator also has the right to substitute vehicles or an alternative operator, transport, and carrier.

The operator is unable to guarantee exact arrival and departure times and is not liable for failure to make connections with other services or for any expenses incurred by the client as a result of weather conditions, mechanical defects, or any other unforeseen cause. If for any reason, the itinerary is altered, no refund is payable by the operator. The operator reserves the right without payment or compensation, and whether before or after commencement of travel, to exclude any passenger, if that passenger may appear likely to endanger the health or safety or impair the comfort of other passengers and may be asked to leave the safari immediately, should he/she commit any illegal act.

Insurance

Heritage Tours and/or its agents are not responsible or liable for loss or damage or theft of luggage or personal belongings whatsoever or for personal injury, accidents, hospitalisation, illness or medical expenses. Most claims arise from personal or close-family illness before holiday departure, resulting in cancellation charges. We strongly recommend all intending passengers consult their travel or insurance agent and take out adequate travel insurance to cover any event and give full travel protection.

Cancellation Policy 2017
  • Bookings cancelled more than 60 days prior to tour departure – loss of deposit paid.
  • Cancellation between 60 and 31 days prior to tour departure – 50% cancellation fee of total tour cost.
  • Cancellation 30 days and less prior to tour departure – 100% cancellation fee of total tour cost.
Cancellation Policy 2018

Cancellations must be received in writing or by email and cancellation fees will apply to the amount of notice given to the operator.

  • Bookings cancelled more than 90 days prior to tour departure – loss of deposit paid.
  • Cancellation between 90 and 60 days prior to tour departure – 50% cancellation fee of total tour cost.
  • Cancellation between 59 and 31 days prior to tour departure – 75% cancellation fee of total tour cost.
  • Cancellation 30 days and less prior to tour departure – 100% cancellation fee of total tour cost.
Liability

The operator and its employees accept no responsibility for any booking, contract, travel, accommodation or safaris which result in any loss, damage, accident, diversion, or theft in regard to luggage or personal belongings, and will be exempt from all liability in respect of direct or indirect consequential loss or damage, death, injury, sickness, irregularity, delay liability, and additional expenses, or inconvenience or any other event beyond its control including accident, failure of machinery or equipment, accommodation, transport, or other services.

Airline Indemnity

Airline involvement in these tours is as air carrier only. Airlines carry no responsibility for statements in this brochure relating to ground content of these tours and the operator indemnifies them against any claim, action, loss, or damage arising therefrom.

Luggage

Luggage space is VERY LIMITED, please restrict your luggage to one small soft carry bag, or overnight bag no bigger than 300mm x 300mm x 700mm which should not exceed 10 kilograms. One piece of hand luggage (the size of an airline bag) is advisable for every day use. Don’t forget your camera. Campers sleeping bag and pillow can be packed seperately. No hard suitcases or bags with wheels please/ Any excess luggage can usually be stored at your hotel, or if your post safari accommodation differs, please arrange for your excess luggage to be transferred to your post safari accommodation.

Thank you for your co-operation!

 

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Heritage Tours Cape York and Kimberley
"We had a fantastic trip & commend you on your organisation.  Everything went very smoothly.  Most especially we want to thank Luke & Genevieve. 

They were absolutely the best & made our trip so enjoyable. 

Nothing was ever a problem & our comfort & enjoyment was their priority.  Luke was very informative & explained everything so clearly, and Genevieve was our “mother hen” making sure we were all well fed & cared for.  They are both an asset to your business."

Shirley & Dennis J
2015

"Have just returned from an excellent 11 day camping trip to Cape York, plus extra day on Horn Island.  All aspects more than met our expectations.  Each day was carefully planned and run, ensuring we were well cared for.  The camping equipment was good and every day brought positive surprises.   Our driver Luke enthusiastically shared his detailed knowledge of the history, landscape and wildlife;  Genevieve ensured we ate well and both were so happy and personable throughout that it was a delight to travel with them."

Alison and Alan L.
2015

"Just letting you know that we enjoyed our tour through the Kimberly very much. Everything was well organised and Alex did an excellent job as tour leader. He has a comprehensive knowledge of all aspects of the Kimberly , camping spots and walks etc. Charlotte kept us well fed, looked after us well and was a good host."

Neil and Pam
2015

"Helen and I want to convey our thanks to your company for the experience we enjoyed with Alex and Charlotte on the camping safari leaving Broome on June 26th , this was our first time we have been camping and we thoroughly the experience.  Your vehicle was very comfortable to travel in, is well set up.  Alex and Charlotte were very well organised in setting up, with passengers assistance and repacking again. Alex’s driving was very safe and his commentary was very informative. Likewise Charlotte’s meal preparation well organised with plenty to eat, working under not the easiest conditions.

  We have often been told of the scenery in the Kimberley’s and were always looking for a way to see it and your organisation filled our expectations, we seen places we could never got with our own vehicle.  

Thanks again, to all especially Alex and Charlotte, we hope we may be able to do the Cape York trip at another time"

Kevin and Helen T
2015

"Thank you for our trip to the Kimberley's.   We enjoyed everything.   The scenery was unforgettable and the group worked well together"

Margaret and John H
2015

"We did the Cape York Tour flying from Cairns on Tuesday 30th June. We just wanted to say how much we enjoyed the tour. It was very well organised and most enjoyable. Uta our tour guide was absolutely amazing and very capable and versatile. She had great people skills, a good sense of humour, and very informative as a guide. Heritage are to be commended and we would highly recommend the tour to others. "

Terry & Caroline B
2015

"Graeme & I want to pass on our thanks for a very enjoyable, informative & problem free tour. Adam was extremely attentive, informative, high attention to detail & an excellent driver, maintaining excellent time management throughout the trip. This will remaining in our memories as one our great adventure trips."

Graeme and Linda P
2015

Heritage Tours Cape York and Kimberley