Due to the nature of the trip, it is not recommended for young children. The operator, being Heritage Tours, reserves the right to alter the itinerary and location of campsites and accommodation, if necessitated by weather conditions or by any other unforeseen circumstances prevailing at the time of the trip. The operator also has the right to substitute vehicles or an alternative operator, transport, and carrier.
The operator is unable to guarantee exact arrival and departure times and is not liable for failure to make connections with other services or for any expenses incurred by the client as a result of weather conditions, mechanical defects, or any other unforeseen cause. If for any reason, the itinerary is altered, no refund is payable by the operator. The operator reserves the right without payment or compensation, and whether before or after commencement of travel, to exclude any passenger, if that passenger may appear likely to endanger the health or safety or impair the comfort of other passengers and may be asked to leave the safari immediately, should he/she commit any illegal act.
Heritage Tours and/or its agents are not responsible or liable for loss or damage or theft of luggage or personal belongings whatsoever or for personal injury, accidents, hospitalisation, illness or medical expenses. Most claims arise from personal or close-family illness before holiday departure, resulting in cancellation charges. We strongly recommend all intending passengers consult their travel or insurance agent and take out adequate travel insurance to cover any event and give full travel protection.
Cancellations must be received in writing or by email and cancellation fees will apply to the amount of notice given to the operator.
The operator and its employees accept no responsibility for any booking, contract, travel, accommodation or safaris which result in any loss, damage, accident, diversion, or theft in regard to luggage or personal belongings, and will be exempt from all liability in respect of direct or indirect consequential loss or damage, death, injury, sickness, irregularity, delay liability, and additional expenses, or inconvenience or any other event beyond its control including accident, failure of machinery or equipment, accommodation, transport, or other services.
Airline involvement in these tours is as air carrier only. Airlines carry no responsibility for statements in this brochure relating to ground content of these tours and the operator indemnifies them against any claim, action, loss, or damage arising therefrom.
Luggage space is VERY LIMITED, please restrict your luggage to one small soft carry bag, or overnight bag no bigger than 300mm x 300mm x 700mm which should not exceed 10 kilograms. One piece of hand luggage (the size of an airline bag) is advisable for every day use. Don’t forget your camera. Campers sleeping bag and pillow can be packed seperately. No hard suitcases or bags with wheels please/ Any excess luggage can usually be stored at your hotel, or if your post safari accommodation differs, please arrange for your excess luggage to be transferred to your post safari accommodation.